We would request you to kindly read the terms of service carefully and consider these as the terms of agreement between you and us. These terms describes the use and access to the website and the services to you.
1. Services and Product
We agree to offer the customer an account on www.rise.edu.np and use all the resources on the website as soon as your registration gets approved. Considering an event of a planned change in the provider’s network or infrastructure, the provider shall make practical efforts in order to notify the customer in advance. You agree to provide accurate and updated identification information during the account registration. The customer is solely responsible for the entire content shared on their account and also agrees to promptly notify in case of an unauthorized use or breach of the account. We will not be responsible for any loss or damage arising from the failure to provide accurate information or impose account security.
The terms to provide service are between the provider and the customer. No third party recipient interference is permitted. The provider should respect the privacy of the content and take utmost care in order to safeguard any illegal usage. Service is dependent on factors that include the network, servers and other subsidiary tools. Considering a case in which the software behaves uneven and the user gets an error, our team will work to resolve the issue by earliest, understanding the critical nature of the exam related events.
The customer agrees to the service starting on the date of the approval of the registration. The approval process of newly registered account may take 2 business days at the maximum.
3. Usage Policy
A. Prohibited Content and Activities - Email spam- Not allowed for using our services to transmit email spam, junk mail, return address and mailing lists. Hacking – IP scanning, denial of service, or other residuals to the security breaches or attempts interfering service of other network or servers.
B. False Information - Your personal information including name, email and contact details shared should be correct. We have the authorization to block your account in case of any information mismatch.
C. Misuse of System Resources - Multiple accounts will not be accepted. If found multiple accounts under the name of a single person, the first account will be served as your primary account. The prior created accounts will be blocked without any notice.
4. Account Cancellation
You will be solely responsible for the cancellation of your account, data backup and deletion of information. The entire content from the panel will be deleted once instructed for the cancellation of the account.